Step 1

• Immediately, as soon as the event became known, call the police and firefighters (it is necessary to call firefighters, even if the car has already burned down).
• Take all available measures to reduce damage and save the vehicle.
• You must get a Fire Report from fire service and Fire Safety Audit Report.
• Call the company’s call center at (012) 88 88 88.
• Save the vehicle in the damaged condition until our specialist inspects it.

Step 2

After an accident, you must fill out online Casco Claim Application as soon as possible and submit the following set of documents:

• Identity document (passport).
• The original CASCO policy (it is possible to provide a copy if the vehicle is credit).
• If it is not the owner applying- a power of attorney for the right to represent the interests of the owner in the insurance company, for individuals - notarized, for legal entities - signed by the Director General and sealed. Also, if the vehicle belongs to a legal entity - a power of attorney for the right to manage the vehicle or a waybill.
• Original certificate of registration.
• If the car is on lease - a leasing agreement, and if purchased on credit - a loan agreement.
• A notice from the police.
• After the initial application to the insurance company, an act or report on fire from the state fire service.
• Bank details for transfer.

For detailed information contact our round-the-clock Call Center at (012) 88 88 88.